Find a Grave Help

Contact Us

Here is the contact information for Find a Grave and what functions are assigned to which email. For details on each function, see elsewhere within the FAQ.

Often a reply will not be necessary. Edit/update requests will be reviewed and completed upon approval.

Please don’t send more than two requests per email and more than 5 emails per day. But please do be sure to include the web page link in any communication to Find a Grave.

You can use the Find a Grave Community Forums to get answers from other members to many of your questions. Be sure to find the first post on any of the official forums and follow the instructions listed there.

edit@findagrave.com
Use this email to request that a memorial be added to Honoring, Interesting Monuments, or Interesting Epitaphs or to mark a memorial as a cenotaph, report an inappropriate biography, and any other issues concerning memorials.

Note: to suggest changes to name, birth/death, plot, inscription, family links, use Suggest Edits on the memorial.

info@findagrave.com
This is where you would report an unresponsive transfer request or a deceased contributor; assign Fallen Graver stewardship or send all other questions.

cemetery@findagrave.com
You can use this email or the Cemetery Correction/Update forum to submit cemetery updates including adding a cemetery bio, GPS, address, town, name corrections, and AKAs.

famous@findagrave.com
Send issues concerning famous memorial bios, duplicates or Posthumous Reunions to this email. For suggestions about the name, birth/death, plot, inscription or family links on famous memorials, use the Suggest Edits on the memorial.

geography@findagrave.com
Use this email to suggest a missing location, correct a location spelling, report duplicate location in the geographic database or other geography questions. Read here "How do I add a location that does not show in your database?" before submitting. Note: Do not use for cemetery updates or duplicates.

photo@findagrave.com
This email is for reporting an inappropriate photo, adding a cemetery photo to cemeteries without photo option or correcting a cemetery photo.

support@findagrave.com
This email address is where you would report copyright issues or urgent matters only, meaning it is a pressing issue that needs immediate attention and the issue is not covered in the descriptions of email addresses above noted.

Mailing Address
Find a Grave
1300 West Traverse Parkway
Lehi, UT 84043

Creating Memorials

The site does not encourage adding memorials for individuals who are still living. However, when transcribing a cemetery, it is not always possible to determine if the person is living or not. You are welcome to create a 'pre-need' memorial for yourself provided that you have a pre-need headstone already in place in a cemetery. Memorials for living people will be removed when a family member contacts the manager with proof or knowledge that the individual is still alive (the exception being for 'famous' individuals who already have a burial location in place).

Memorial Naming Conventions: Non-famous Memorials
If a hyphen, period or an apostrophe is part of the name, use the punctuation. If the full name is known, use the full name and not the initial. Suffixes, Prefixes, Titles, or honorary do not belong in any Name Field.

First Name
First name of the deceased. Put the entire first name (if known), even if the grave marker is only an initial. Do not include titles or other prefixes in the First Name field.

Middle Name
Middle name of deceased. Put the entire middle name (if known), even if the grave marker is only an initial.

Nickname
A familiar name of the deceased, if known; the nickname is automatically placed in quotes. A nickname is different from the real name (first or middle).

Maiden Name
Maiden name of a married individual, if known (otherwise leave blank); the maiden name is automatically italicized and is only used if the individual was married and took the spouse's last name as their new last name. If the deceased was never married, then the last name is placed in the Last Name field, NOT in the Maiden Name field.

Last Name
Last Name as you would find it on the tombstone, if the interred had more than one marriage or other possible spellings, place this information in the bio and use the family links. Do not include honorary or other suffixes in the Last Name field.

Memorial Naming Conventions: Famous Memorials
Famous entries are to be listed under the name by which the person became well-known. For example, Archibald Leach is listed under his well-known name Cary Grant.

Genealogical data:
Genealogical information about the subject can be included in the biography.

Personal information:
The biography is to be about the memorialized person with preference to an original biography. If a cause of death is included, it is to be short and to the point, and as shown on the death certificate. The bio must not look like a case file. Graphic bios are not acceptable.

Links to other websites or email addresses are not allowed within any memorial.

These standards will be added to and updated from time to time. Find a Grave reserves the right to edit any biography submitted to the site to conform to these and any future posted standards.

Famous Memorials

Famous memorials are a special collection maintained by Find a Grave and will not be transferred to anyone.

Add a memorial and select ‘Yes’ under the ‘Is this a famous person?’ section. All memorials submitted as famous go through an approval process. Please do all you can to provide accurate and verifiable disposition information and review our Famous Bio Standards.

Do not confuse importance with fame. Every ancestor is important and every veteran deserves to be remembered and honored. However, that does not mean that they are 'famous'. An individual is more likely to be designated as 'famous' if they were well known outside of their local community.

Before submitting a Famous Biography to Find a Grave, review the following items which describe the style and standards we strive to achieve for every entry.

Style:
Famous Biographies on Find a Grave should be written in the style of Encyclopedia biographies, conveying information about the subject in a neutral, professional way.

Original work:
Biographies are required to be entirely a submitter's ORIGINAL work. Snippets of other works can be used in the body of the bio but must be properly credited and cannot be the entire bio OR a large part of it, with the exception of quoted Medal of Honor citations.

Category Header:
All bios should start out with a simple category header identifying what the person is notable for. It can be "Actor", "Actress", "Blues Musician", "Businessman", etc. Multiple identifiers are permitted - "US Congressman, US Senator", etc. Except for politicians or world leaders, the nationality of the person is not necessary in the header; i.e., use "Artist" rather then "French Artist". (The nationality or nation of origin should be in the text of the biography) Words like "Well-known", "Acclaimed", "Famous" etc. should not be used in the category header. (They can be used in the description following the category header, such as "Blues Musician. She was a well-known singer and dancer...", etc.)
Excessive use of the subject's name in the bio is not necessary. In most cases, use "he" or "she" when referring to the person. The subject's name will be featured prominently at the top of the memorial.

Genealogical data:
Genealogical information about the subject should not be included in a Famous bio, UNLESS the subject is related to someone who is famous.

Capitalization:
Do not capitalize any words other than the first word in a sentence or an acronym. Only use an acronym when it is more common than the whole phrase, that it stands for i.e. "USS" "NASCAR", "WWF" etc. No other words should be capitalized.

Cities & Countries:
Do not use abbreviations for cities, states, countries, etc. Use "New York" instead of "NY", "England" instead of "Eng.", etc.
Always use "United States" with ONE exception - Identifying American politicians. They should always be headed as "US Congressman", etc.

Dates:
Do not include the birth and death dates in the bio. It is redundant. When using dates within the biography, make them standard date sequences, i.e., "May 2, 1935" rather than the military date sequence, "2 May 1935". Dates of wars are not necessary in bios. Write "He fought in the American Civil War" rather than "He fought in the American Civil War (1861-1865)". When describing a time span, write it out rather than using a dash. i.e "He was president from 1876 to 1884" rather than "He was president 1876-1884".

Personal information:
Personal opinions from the author of the bio are expressly discouraged. You should say, "He was considered by many to be the greatest Flugelhorn player of all time..." rather than saying "He was the greatest Flugelhorn player of all time..." The first can be considered a testable fact; the second is a subjective opinion. Saying things like "The world is a better place because of her accomplishments" or "Good riddance to him because of the pain he caused" are both subjective opinions as well and are discouraged.
Do not include any personal messages from you, the author, to the readers of the bio. Never write things like "It took a long time, but I found his grave. E-mail me with questions".

Punctuation:
No matter how long a biography is, it should not have paragraph breaks in it. One paragraph only.
Ampersands are not allowed. Write out the word "and" instead of using an "&".
Links to other websites or email addresses are not allowed within a biography. Lines like "More information can be found at www.eatatjoes.com..." will not be accepted.
These guidelines will be added to and updated from time to time. Find a Grave reserves the right to edit any biography submitted to the site to conform to these and any future posted standards.

At the bottom of every famous memorial there is a rating system. You can rank someone's fame by clicking on one of the 'star' options. A vote of one star indicates that the person was barely famous. A vote of five stars indicates the person achieved widespread fame. Do not confuse fame with importance when voting.

Sponsoring Memorials

Famous memorials may not be sponsored.

Transferring Memorials

  • Determine if you really need the memorial transferred to you for management. You can add photos and suggest updates without managing a memorial. With millions of members, there will be many overlapping family trees and it would be impossible for all members to manage their entire tree.

  • Memorials are transferred for direct relatives within four generations. This includes your spouse, siblings, parents, grandparents, great-grandparents, children, grandchildren, and great-grandchildren.

  • Always explain your relationship in the request! Keep in mind that the memorial manager may also be related to the memorial and may not make the transfer. You may also want to include your specific interest in the memorial.

To request a transfer on the memorial in question, click on ‘Suggest other Corrections’ under the ‘Suggest Edits’ button and type your message to the memorial manager. Be sure to include your relationship to the person and any other reason for the transfer request. This message will be sent to the member, even if there is not an email address listed on their profile.

Need more help? If the memorial in question is a direct relative within the four generations to you and the memorial manager is not direct family, then they must transfer the memorial. If they refuse to transfer the memorial or do not respond within a reasonable amount of time, contact support@findagrave.com and we will work on it for you.

Please show sensitivity to family members and their requests.

Memorials listed as famous are curated by Find a Grave and will not be transferred.

Working with Photos

Each member can upload 5 photos for a memorial. A memorial can have a maximum of 20 photos. Someone who sponsors a memorial can add an additional 10 photos (for a total of 30 on the memorial). Famous memorials are a special collection where photographs are usually limited to one good biographical photo and 2-4 grave photos.