This Privacy Statement discusses the collection, use, storage and disclosure of your personal information by Find A Grave, Inc., 360 W 4800 N, Provo, UT 84604, United States (referred also as "Find A Grave", "us", "our" or "we") and applies to visitors and members registering on the websites and the mobile websites and applications that we operate worldwide, including FindAGrave.com and the Find A Grave mobile application and which link directly to this Privacy Statement (collectively, the "Websites"). For previous versions of the Privacy Statement click here.
Find A Grave's mission is to find, record and present final disposition information from around the world as a virtual cemetery experience. This may involve the collecting, processing, storing and sharing of personal information. We are committed to ensuring that this is done in a responsible, transparent and secure environment that fosters your trust and confidence. As part of our commitment to you, we have developed this Privacy Statement to describe how we gather and use the information we receive from you on the Websites. Please review the information below to familiarize yourself with our policies.
In this Privacy Statement, we, Find A Grave, provide information on what personal information is collected and why as well as how we use the personal information to provide you with a personalized, relevant, user-friendly experience on the Websites. As a reminder, by registering with any of the Websites you are becoming part of the "Ancestry Community" a collaborative resource in which the users of the Websites and other websites and platforms owned or operated by Find A Grave and its group companies ("Group Companies") (including such sites as ancestry.com, ancestry.co.uk, ancestry.com.au, archives.com, ancestry.ca) participate. Please be aware that some sites may have some additional specific policies or different functionality and you should read and / or understand these before using the relevant services.
This Privacy Statement should be read in conjunction with the Terms of Service.
1. What personal information does Find A Grave collect?
2. How does Find A Grave use your personal information?
3. Will Find A Grave disclose any of your personal information to third parties?
4. What about non-personal information, "cookies" and social media features?
5. Managing Your Privacy Settings
6. How do you report, change or delete personal information about you or your family
8. Changes, updates and consent
9. Contact us about privacy
1. What personal information does Find A Grave collect from or about you?
We only collect information we believe is necessary for the legitimate business interests of Find A Grave or its Group Companies. You do not have to provide us with your personally identifiable information but, if you do not provide us with the information we require, we may not be able to provide you with our products or services, or certain features of them.
You may also be able to deal with us without identifying yourself (i.e. anonymously or by using a pseudonym) in certain circumstances, such as by not using your real name as your "Public" or "Screen" name.
Here is a list of the type of personal information we request, collect or you provide:
Your family and others: You may also post additional personal information about yourself and others in the course of using our Websites, e.g., adding a photo or bio to an obituary or a memorial or sharing it with someone through the Websites. Similarly, others may post personal information about you or your family members in the course of using our Websites.
If you post information about living persons, you must inform them and seek their consent. If the person is under the legal age to enter into agreements, you must ask for the consent of the parent or guardian of that person. In all cases, you must make the implications of the consent clear to the person (or, if applicable, to the parent/guardian) and notify them of our Privacy Statement and where it can be found before posting or providing their personal information. In such case, you warrant that the consent is truthful, correct and complete and that you are responsible for providing the personal data to Find A Grave.
Find A Grave also publishes records on its Websites that it has obtained from many sources, with appropriate consents and permissions where relevant. Some of these records may contain personal information that relates to living individuals, usually from public record sources. While some of this information may indirectly reveal certain sensitive information about you (such as nationality and/or ethnic origin), please note that Find A Grave does not specifically request, or intend to collect, any sensitive personal data from users. If we specifically request sensitive personal data from you, we will inform you and obtain your express written consent prior to the collection of such data.
2. How Does Find A Grave use your personal information?
To distribute advertisements: Find A Grave strives to display relevant advertisements to you both on our Websites and elsewhere on the Internet. To that end, we use aggregated demographic information (such as women between the ages of 45-60), anonymized data compared to data from third parties, or the placement of cookies (as discussed in more detail in Section 5 below). In these ways, Find A Grave can display relevant ads to appropriate users either on our Websites or on third party websites. Find A Grave does not sell, rent or otherwise distribute the personal information you provide us to these advertisers unless you have given us your consent to do so.
Find A Grave may use some third parties to show you Find A Grave-related advertisements that are tailored to you based upon your interests or online behaviors. Any such targeted ads placed on our behalf will contain information on or near it that informs you about the third party delivering you the ads and how to opt-out of receiving such ads in the future. If you wish to not have your information used for the purpose of serving you targeted ads, you may opt-out by clicking here and here (you must do both to adequately opt-out). Please note that these links do not opt you out of being served advertising. Because occasionally the Find A Grave Websites may be partially advertiser supported, you may not "turn off" the advertising that appears on Find A Grave pages. You will continue to receive generic ads that may not be as relevant to you. If you are concerned about other interest-based ads you are receiving on other websites, you may want to visit http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/ for additional opt-out information. Also, please note that if you delete, block or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice.
3. Will Find A Grave disclose any of my personal information to third parties?
Find A Grave will not disclose any of your personal information to third parties without requiring your consent except in the limited circumstances which are set out below.
Third-party service providers: Under the protection of appropriate agreements, we may disclose personal information to third party service providers we use to perform various tasks for us including for the purposes of data storage, consolidation, retrieval, analysis or the effective management of customer information. For example, we use third parties to process payments from you and to help manage our Website and relationships with you. These third-parties are only given access to that information needed to perform their support functions, and are prohibited from using it for other purposes. Processors include affiliated and unaffiliated service providers in in the United States, Europe and in other jurisdictions. With respect to processors outside Europe, we attempt to ensure adequate safeguards for your personal information, as required by applicable law and endeavour to confirm that they have adopted, are subject to, or are contractually obligated to comply with the principles and objectives of this Privacy Statement.
Please note: If you click away from our Websites to visit the site of any third party advertiser or sponsor, you may be asked for your payment card or other personal information in order to purchase or use products and services offered. These companies have their own privacy and data collection practices. We have no responsibility or liability for these independent policies. You should therefore review their privacy notices carefully if you have concerns about how your information may be used.
4. What about non-personal information, "cookies" and social media features?
Non-personal information. When you visit our Websites, we may automatically collect information that does not identify you ("Non-Personal Information"), such as the website from which you have come to our Websites, your Media Access Control address, your computer type, screen resolution, operating system version and Internet browser, as well as information based on your interaction with the Websites to deliver the Websites to you and to help diagnose problems with our server. Because Non-Personal Information does not personally identify you, we may use such Non-Personal Information for any purpose, including sharing that information with our Group Companies and with other third parties, unless we are required to treat any such information as personal under applicable law.
We may also collect Non-Personal Information such as demographic data, age groups, and your geographic areas, etc. Non-Personal Information also includes personal information that has been aggregated in a manner such that the end-product does not personally identify you or any other user of the Websites, for example, by using personal information to calculate the percentage of our users who have a particular telephone area code or who are female. This technology helps us compile aggregated statistics about our users and their use of the Websites. We use these statistics to improve the design and content of the Websites and to prepare and deliver our marketing programs. We also aggregate personal information into Non-Personally Identifiable information. In some instances, we may combine Non-Personal Information with personal information (such as combining your name with your geographical location). If we do combine any Non-Personal Information with personal information, the combined information will be treated by us as personal information, as long as it is combined, and its use by us will be subject to this Privacy Statement.
You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain portions of the Websites may not work correctly or at all if you set your browser not to accept cookies. To learn more about Cookies and other tracking technologies please click www.allaboutcookies.org.
5. Managing your privacy settings
You can control how you share some personal information such as whether other users can see your email address or send you messages on your member page, by changing the settings of your member profile, which you can access by clicking on your Public name on the upper right corner on FindAGrave.com or by clicking on your Screen name on the mobile application.
6. How do you access, report, change, correct or delete information about yourself or your family?
Find A Grave places great importance on the security of all personally information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and interference and from unauthorized access, modification or disclosure of member data under our control. For example our security and privacy practices are periodically reviewed and enhanced as necessary and only authorized personnel have access to personal information. We use secure server software to encrypt financial information you input before it is sent to us. In addition, we use encryption when transmitting geo-location data on your mobile device. While we cannot guarantee that loss, misuse or alteration of data will not occur however we use commercially reasonable efforts to prevent this. It is also important for you to guard against unauthorized access to your passwords and the unauthorized use of your computer.
8. Changes, updates, consent
If we decide to change our Privacy Statement, we will issue an updated version of this Statement with an updated date legend on the Websites and/or notify you via email, the Websites or the mobile application or by other appropriate means prior to the change becoming effective if it is a significant change so that you will be aware of what information we collect, how we use it and under what circumstances we disclose it in accordance with applicable law. You should review our Privacy Statement regularly to ensure you are familiar with any changes to it. If you do not consent to any changes to our Privacy Statement and as a result you would like us not to use or hold your information in accordance with the revised terms, you may notify us here so we can discontinue your account.
9. Contact us about privacy
If you have any questions or complaints about this Privacy Statement, Find A Grave's privacy practices or your dealings with the Websites, you can contact us at firstname.lastname@example.org. You will need to provide us with sufficient details regarding your complaint, as well as any supporting information. We will investigate the issue and determine the steps that we will undertake to resolve your complaint and notify you in writing of our determination. If you are not satisfied with our response you can contact the privacy regulator in your country. We will respond to all access requests within 30 days. For your protection, we will only implement such requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before considering your request.
Email us at: email@example.com
Or write to us at:
Find A Grave, Inc.
Attn: Legal Department
360 W 4800 N
Provo, UT 84604, United States