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jim gutshall (#47207857)
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Anthony and Jessica King
Claiming photo requests
Here is more info on the photo request procedure taken from findagraves frequantly asked questions page...

What is a photo request?
A photo request is tied to the photo volunteer program. If you would like to request a headstone photo of a memorial, just go to the memorial on Find A Grave. Click on the 'Request A Photo' button. This will bring up new screen allowing you to add any notes that may help the photo volunteer locate the grave location within the cemetery. You can also decide if you would like your email to be included in the email sent to photo volunteers. Then click the 'Submit Photo Request' button. Your request will be emailed to the 10 photo volunteers who live closest to the cemetery. Depending on the cemetery location and the number of volunteers in the area, it may take a few weeks or even longer for the photo request to be fulfilled. NOTE: If the memorial record does not have specific information regarding the grave's plot/location in the cemetery, please contact the cemetery office (if one is listed) to obtain the plot location and add it to your email. Many cemetery offices will only provide that information to relatives of the deceased and will not assist photo volunteers with finding the grave's location.

When you receive an email request for a photo you should follow the link in the email and log in to Findagrave. If you are willing to take the photo and the request is still "open" (meaning no one else has claimed it) then click 'claim' next to the interment's name on the photo request page. Do this before you go to the cemetery. You can get to this page a few different ways: follow the link in the photo request email that you receive, search for the cemetery and then click on the photo requests for that cemetery which are listed on the main cemetery page, or search by the zip code that you signed up for in your 'Contributor Tools'. Once you click on claim, you will have 14 days to upload the photo or the request will default back to "open". When you upload the photo, please do so by clicking on the fulfill button, which is next to the claim button. Find A Grave will know that the photo request has been filled and will email the member who requested the photo stating that it has been fulfilled. If a photo request has already been claimed, you may still go to the cemetery and take the photo; however, please do not upload it unless and until after the claim has expired. This gives the initial claimant the chance to fulfill the request within the allowed 14-day period.
Added by Anthony and Jessica King on Sep 08, 2013 8:35 AM
Anthony and Jessica King
RE: Grant
Well to answer your question as to how to put the pictures on findagrave, the answer is simply, you dont. Im assuming you dont understand how this works so let me explain.

When somebody puts a request for a photo on the site, volunteers that want to fulfill the request goes to the page where they "claim" the request. then, that person that "claims" the request has 14 days to fulfill the request.

The purpose of this system is so that people dont waste time driving to a cemetery and walking a cemetery to find gravestones to photo, only to come home to load them on their computer and attempt to post them to the requested memorial, only to find out that somebody else has posted the pictures ahead of them. It appears that this is exactly what has happened to us today. We searched the site yesterday morning for photo requests, found some in a nearby town, "claimed" them, drove ourselves there, spent an hour walking around in the cemetery in the 86 degree heat, found 3 of the stones we was looking for, then we finished the rest of the things we had planned for the day. This morning we get up to post the photos that we spent so much time, effort, sweat, and gas money to find, only to find out that you have posted the photos ahead of us. Its not cool. We did not travel too far in this particular instance but sometimes we claim photos and drive for hours to fulfill them. I am sure that you didnt understand how this works so im trying not to be too upset about it. However, in the future, if a photo request has already been claimed, dont waste your own time or someone elses by going out to find the pictures yourself. If you wish to fulfill a request, then simply "claim" it and do it the proper way.
That being said, we did not find 3 of the requested photos, one of which you mentioned in your message that you did find, so after we went ahead and posted our photos anyway, we "unclaimed" the ones we didnt find. If you would like, you could claim the other 3 grant photos and post the one for Grace that you said you found, and you can go back and search again for Abagahal and Nathaniel Howland, because we are not going to walk the cemetery again.

By the way, we did not add the pictures of the cemetery entrance sign. Those were already added to all of the memorials in that cemetery.

Thank you for your cooperation with this in the future, The Kings
Added by Anthony and Jessica King on Sep 08, 2013 8:32 AM
 

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